faq.
Do I need an account to checkout?
You most certainly do not. We'd love it if you created an account with us but you are more than welcome to use the guest checkout if you like. We are dedicated to providing a pleasing experience for both buyers and sellers and we feel that providing a guest checkout is a step in the right direction.
What format are the videos in?
Unless otherwise noted, videos are in quicktime format using Photo-JPEG compression. This compression format is used by many of the top online stock companies because it is nearly universally compatible with most non-linear editing applications and it has an excellent compression to size ratio.
How soon can I get my files?
Files are immediately available for download upon payment confirmation.
What forms of payment do you accept?
We currently accept PayPal for our online transactions. However, you do not need a PayPal account to make a purchase. PayPal now accepts credit card payments without needing to create a PayPal account.
What are the permitted uses for the files that I purchase?
Permitted Uses
Personal use
Commercial use
Blog and podcast production
YouTube video blogging
Broadcast production
DVD productions
Student productions
Non-profit / church productions
Web/streaming and live production
Non-Permitted Uses
Reproduction or redistribution of the original files in any way
Resale or sale of original or slightly altered files
Sale as a set or other package
Any illegal use or as a part of an illegal use under the laws in which you reside
What editing systems do your files work with?
Our files are guaranteed to work with any non-liner editing package on the market. Here are a few that have been tested to work:
Adobe After Effects
Premiere and Encore
Sony Vegas
Final Cut Express
Studio and Motion
If for some reason our files do not work with your system, simply contact us and we will convert the files to a format that works for you free of charge. If we can't get the files to work for you, we will issue you a full refund.
I don't have the bandwidth to download all the files I want, can you send me a CD with the files?
Yes, simply contact us with the files you would like on your cd and we will take care of getting a CD/DVD sent out to you. We offer free shipping in the continental United States.

