FAQ

Refer to these Frequently Asked Questions to find answers to questions that other users have had about our virtual sets and studios, backgrounds and Adobe After Effects templates.


What forms of payment do you accept?

We accept Visa, MasterCard, and Discover when you choose to use direct payment. We also use PayPal for American Express and international users. Our unlimited download plans are one-time, non-recurring payments.

| TOP |


How much do your animations cost?

For only $149, you will gain unlimited access to our entire library of files and can download as many as you wish! You will also gain access to any files we add to the library for the duration of your membership. For a mere fraction of the cost of buying individual files on the net, you will have instant access to over 100 premium studio backgrounds, broadcast animations, After Effects Templates and motion graphics!

| TOP |


What format are the videos in?

Unless otherwise noted , videos are in quicktime format using Photo- JPEG compression. This compression format is used by many of the top online stock companies because it is nearly universally compatible with most non-linear editing applications (such as Final Cut, Adobe Premiere, Sony Vegas and many others) and it has an excellent compression to size ratio. After Effects templates are in .AEP format and can only be opened with a full version of After Effects.

| TOP |


What software is compatible with your files?

Our backgrounds are compatible with any video editing software that has the ability to import quicktime animation files and can perform chroma key removals. Our backgrounds are known to work with Adobe After Effects, Adobe Premiere, Adobe Premiere Elements, Final Cut Pro, Final Cut Express, Sony Vegas, Wirecast and any other chroma key enabled video editor. We have also had clients who have used iMovie and Windows Movie Maker, but this is generally a little more difficult to setup because these editors are designed to be as simple as possible.

| TOP |


How soon can I get my files?

Files are immediately available for download upon payment confirmation. Using your user id and password, you will be able to access all dowloads on the site for the duration of your membership.

| TOP |


Help! I downloaded my videos and they aren’t opening in quicktime!

If you are having trouble opening your file in Quicktime or your editing software, it may have been interrupted during the download process. Please try downloading the file again. If the problem persists, please contact us at info@virtual-studio-set.com

| TOP |


What are the permitted uses for files purchased on virtualset-designs.com ?

OUR ROYALTY FREE USE LICENSE

Permitted uses:

  • Personal use
  • Commercial use
  • Blog and podcast production
  • YouTube video blogging
  • Broadcast production
  • DVD productions
  • Student productions
  • Non-profit / church productions
  • Web/streaming and live production


Non-permitted uses:

  • Reproduction or redistribution of the original files in any way
  • Resale or sale of original or slightly altered files
  • Sale as a set or other package
  • Any illegal use or as a part of an illegal use under the laws in which you reside

| TOP |


What is the resolution of your HD files? SD files?

HD files are rendered at 1920 x 1080 dimension and are compressed in Photo-JPEG format. We no longer carry SD files, but files can be converted for a small fee if you need this service.